Refund and Returns Policy

Refund and Returns Policy

We do not provide refunds or accepts returns for change of mind. Once a purchase is made, it is considered final. We encourage customers to carefully review their orders prior to completing and finalising purchase. If there is a defect or issue with the product, please contact within 10 days of receiving goods via email to [email protected] or [email protected]

Due to hygiene reasons, we do not accept returns or provide refunds for earrings. If there is a defect or issue with the product, please refer to our warranty policy. Please refer to our refunds and exchange policy.

Sicilia Down Under reserves the right to modify, amend or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is the responsibility of the customer to review these terms and conditions periodically for any update or changes.